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Ready-to-learn Content

Don’t reinvent the wheel. Choose from our content library.

“BSI's Ready-to-learn content is an affordable way to provide your team with quality, engaging learning content. Plus, it's made by our local team, so you know it's tailored to Australian workplaces.”

Jesse Kingsley

Creative Director, BSI Digital

Jesse Kingsley

Explore our ready-to-learn catalogue

  • Anti-Money Laundering

    Anti-Money Laundering

  • Bullying and Harassment

    Bullying and Harassment

  • Equal employment opportunity and the law

    Equal employment opportunity and the law

  • Ergonomics

    Ergonomics

  • Hazard Management

    Hazard Management

  • Internet & Email Policies

    Internet & Email Policies

  • Manual Handling

    Manual Handling

  • Privacy Awareness

    Privacy Awareness

  • State of mind

    State of mind

  • Problem Solving

    Problem Solving

  • Critical thinking

    Critical thinking

  • Personal development

    Personal development

  • Customer interaction

    Customer interaction

  • Matching and mirroring

    Matching and mirroring

  • Pacing

    Pacing

  • Customer motivation

    Customer motivation

  • Discovery questioning

    Discovery questioning

  • Listening skills

    Listening skills

  • Features and benefits

    Features and benefits

  • Successful recommendations

    Successful recommendations

  • Trial closing

    Trial closing

  • Handling objections

    Handling objections

  • Angry and upset customers

    Angry and upset customers

  • Information Security Awareness

    Information Security Awareness

  • Change in the workplace

    Change in the workplace

  • Use multiple information systems

    Use multiple information systems

  • Apply knowledge of WHS legislation in the workplace

    Apply knowledge of WHS legislation in the workplace

  • Organise personal work priorities and development

    Organise personal work priorities and development

  • Conduct customer engagement

    Conduct customer engagement

  • Manage personal stress in the workplace

    Manage personal stress in the workplace

  • Implement and Monitor environmentally sustainable work practices

    Implement and Monitor environmentally sustainable work practices

  • Work effectively in customer engagement

    Work effectively in customer engagement

  • Work effectively with others

    Work effectively with others

  • Process customer complaints

    Process customer complaints

  • Develop product and service

    Develop product and service

  • Promote innovation in a team environment

    Promote innovation in a team environment

  • Provide sales solutions to customers

    Provide sales solutions to customers

  • Deliver and monitor a service to customers

    Deliver and monitor a service to customers

  • Present, secure and support sales solutions

    Present, secure and support sales solutions

  • Undertake eLearning

    Undertake eLearning

  • Working together

    Working together

  • Safe and sound

    Safe and sound

  • Keeping it clean

    Keeping it clean

  • Making it happen

    Making it happen

  • Food safety

    Food safety

  • Being in the know

    Being in the know

  • Operation fast food

    Operation fast food

  • Storing stock

    Storing stock

  • Stocking up

    Stocking up

  • People - Same same, but different

    People - Same same, but different

  • Improving your workplace

    Improving your workplace

  • Successful coaching

    Successful coaching

  • Hospitality Service Excellence

    Hospitality Service Excellence

  • Frontline Leadership Essentials

    Frontline Leadership Essentials

  • Lead like a legend

    Lead like a legend

  • The Game Plan

    The Game Plan

  • Wearing the same shirt doesn't make you a team

    Wearing the same shirt doesn't make you a team

  • Resource round-up

    Resource round-up

  • In safe hands

    In safe hands

  • Never let good enough, be enough

    Never let good enough, be enough

  • Customer service strategies – Keeping them coming back

    Customer service strategies – Keeping them coming back

  • Customer service standards – Aiming for excellence

    Customer service standards – Aiming for excellence

  • Relationships - keeping it real

    Relationships - keeping it real

  • Promoting powerfully

    Promoting powerfully

  • Successful coaching

    Successful coaching

  • Load restraint

    Load restraint

  • Mass and dimension

    Mass and dimension

  • Speed and fatigue

    Speed and fatigue